Welcome to 5Petal! By accessing or using our website (www.5petal.in) or making a purchase, you agree to abide by the terms and conditions outlined below. Please read them carefully before using our services.

 Overview:

These Terms of Service (“Terms”) govern your use of the website and any associated services, including browsing, purchasing, and communication. By using our website, you acknowledge and accept these Terms.

 Eligibility:

• You must be at least 18 years old or have the consent of a parent/guardian to use our website and services.
• By placing an order, you confirm that the information provided is accurate and complete.

Use of Website:

• You agree to use the website for lawful purposes only and in compliance with all applicable laws and regulations.
• You must not engage in activities that harm the website, its users, or the business, including but not limited to:
  • Introducing malicious software (viruses, malware, etc.).
  • Attempting to gain unauthorized access to the website or its data.
  • Misusing or copying our intellectual property.

 Products and Services:

1. Product Descriptions:

We strive to provide accurate product descriptions and images. However, slight variations in color, design, or texture may occur due to differences in screen resolution or lighting.

2.Availability:

Products are subject to availability. If an item is out of stock, we reserve the right to cancel your order and notify you accordingly.

 3.Pricing:

All prices are listed in currency and include applicable taxes unless stated otherwise. We reserve the right to modify prices at any time without prior notice.

 Orders:
1.Order Acceptance:

• Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including, but not limited to:
  • Inaccurate pricing or product information.
  • Payment issues or fraudulent activity.

2.Order Cancellation by Us:

We may cancel your order due to unforeseen circumstances, including but not limited to inventory errors or system issues. You will be notified, and any payments made will be refunded.

3. Order Cancellation by You:

Please refer to our Cancellation Policy for details.

 Payment:

Payments must be made through authorized methods listed on our website. You agree to provide accurate and up-to-date payment information.

Shipping and Delivery:

For details on shipping timelines, costs, and policies, please refer to our Shipping Policy.

Returns, Exchanges and Refunds:

Our policies for returns, exchanges, and refunds are outlined in detail in our Return and Exchange Policy and Refund Policy.

Intellectual Property:

• All content on the website, including text, images, logos, and designs, is the property of 5Petal and protected under copyright and trademark laws.
• You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.

Limitation of Liability:

• 5Petal will not be held liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
• Our maximum liability is limited to the amount paid by you for the product or service in question.

 Privacy:

We value your privacy. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.

Indemnification:

You agree to indemnify and hold 5Petal harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of our website.

Changes to Terms:

We reserve the right to update these Terms at any time without prior notice. Changes will be posted on this page, and it is your responsibility to review them regularly.

Governing Law:

These Terms are governed by and construed in accordance with the laws of your jurisdiction, e.g., India. Any disputes will be resolved exclusively in the courts of your city/region.

 Contact Us:

If you have any questions or concerns about these Terms, please contact us:

• Email: 5petalofficial@gmail.com
• Phone/WhatsApp: +91 6294374584
• Support Hours: 9:00 AM -9:00 PM (Sunday :Closed) 

By using our website, you agree to these Terms of Service. Thank you for choosing 5Petal!